Press Release|

Pikeville, KY (May 27, 2021) – The City of Pikeville is pleased to announce the launch of its new website  This site will serve as a one-stop-shop for the city’s public services and information. Its user-friendly layout and navigation are built on an updated platform with increased accessibility, and the new site provides enhanced online information for residents and visitors looking to minimize in-person interactions for certain services.

“Our website will be the new digital government service center for our community, and for Pikeville’s visitors,” said City Manager Philip Elswick. “We’re taking this opportunity to use the power of modern technology to build these new digital services openly, iteratively, and collaboratively. The people of Pikeville can expect us to continuously improve our digital government services with the new approach we have taken.”

The new website features a variety of digital services and tools that allow users to have an easy and interactive experience. Features include:

  • Large icons on the home screen (and nearly every other page) get you to the most frequently needed functions without digging through menus. Some of these include:
    • Apply for a permit or certain available jobs.
    • Report potholes or aesthetic issues in the community.
    • Make reservations for community centers, shelters, or the RV park.
    • View the minutes of any City Commission meeting going back decades.
    • View City meeting calendars.
  • The search bar on the home page lets you type what you are looking for, so you don’t have to dig through menus as often.
  • The available menus are in the form of drop-down lists and are divided into intuitive categories. They are organized, as much as possible, into categories that should be easy to follow. Each drop-down list heading can be “clicked on” to take you to its own page with more detailed information.
  • A new GIS map that can be used to look up zoning information, the location of the nearest fire hydrant, and more. We expect to continually add functionality to this map.
  • A new page for the Historic Preservation Board with information about our various historic properties, historic districts, and the potential tax benefits property owners in those areas may be eligible to receive.

Additionally, the “Report an Issue” page, which features a webform for reporting, also includes links to the new “MyPikeville” mobile application. You will hear more about this app in the weeks to come, but it is intended to allow our citizens to report issues from their current location, at any time. It also has many of the same links as the new website and is already available for Apple and Android users.

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